Services | Digital Wallet Global

Our Service

Innovative global services powered by cutting-edge technology and UX design

Our services are built by a cutting-edge tech team with roots in Sony’s elite engineering group, and a global team of talented professionals across UX design, business and operations.

For over a decade, we've delivered digital solutions that support over 50 million people—including major players in retail and distribution—alongside Japan’s leading international money transfer service.

In addition to Smiles, we've delivered other digital solutions in Japan that support over 50 million people, including major players in retail and distribution.

Japan’s “Absolute Number One” Smiles Mobile Remittance

Known as the Good Design Award 2021 recipient and rated the most popular international mobile money transfer service in Japan, Smiles Mobile Remittance has been gaining recognition and love from its loyal customers worldwide.

Established in 2017, Smiles has been expanding globally across the APAC and Western regions, including Singapore and Canada. More major banks, including the Philippine National Bank, have trust in us to help improve the lives of hardworking migrant workers.

Visit Smiles website

After we’ve built a strong presence in Japan, we’re eager to “Share Smiles” across borders for our migrant workers to support their loved ones. Here are some numbers to prove our success:

1M+

App downloads

4.8

(42k reviews)

App rating

97%+

Repeat ratio

Why we’re No. 1

Why we’re

No. 1

Why we’re No. 1

Simply download the app and register with our one-of-a-kind and first eKYC* system.
*A secure registration system

Send conveniently

No need to visit the counter and no need to wait in line. Just transfer your money anywhere you are, at any time of the day.

Fast delivery

Your beneficiary can receive their money within fifteen minutes. Sometimes even less than a minute.

Go paperless

All personal info is submitted through the app and quickly processed by AI.

High rates, low fee

Smiles offers high rates and a low transfer fee. We make sure you can support your loved ones as much as you can.

Save with points

We offer a loyalty points program where you can earn points every time you send and use them to cover your fee.

Smiles benefits

01 Send money anytime, anywhere

Send money any where you are at any time of the day—whenever it fits your lifestyle. Funds can be received in real-time or within 15 minutes. For your peace of mind, we offer friendly multilingual customer support.

02 Access banks directly on a global fintech platform

Smiles partners with major global banks, allowing users to send money to over 200 countries and regions. Recipients can receive funds via bank deposit or cash pickup at over 600,000 location worldwide.

03 Verify your identity online

We were the first in Japan to introduce eKYC utilizing AI, a fully online and secure identity verification system. It eliminates the need for complicated mailing procedures, making registration simple and fast.

Meet the Smiles mascot, Tori!

In 2017, Tori was introduced alongside Smiles Mobile Remittance to represent the journey of our customers. Inspired by the migratory bird, Tori symbolizes the vitality of international citizens who travel great distances to support their loved ones. As a winner of the 2021 Good Design Award, the character serves as a professional seal of the Japanese quality and reliability we provide across the miles.

Today, Tori is becoming loved worldwide as an icon of inspiration for those working hard abroad for their families.

Meet Tori!

Our other innovative IT solutions

Digital Wallet Group’s Japanese entity, Digital Wallet Corporation, offers an array of other mobile telecommunications, fintech and B2B solutions.

Fintech solution

AI × fintech

Since 2017, we've been using AI and fintech to deliver financial services that help migrant workers and their families experience better lives across borders.

We operate Japan's "Absolute number one" international money transfer service, and we now operate in nine countries around the world.

Tax Refund Japan

We make tax refunds for visitors to Japan fast and easy. Using Japan’s largest international funds transfer network, refunds can be sent not only to credit cards but also to over 200 countries via bank accounts, digital wallets or cash pickup.

Website

B2B solution

AI × fintech

We leverage AI and real-time data analytics to support nationwide retail chains, drugstores, and other businesses.

Our marketing automation capabilities—such as automated coupon distribution—help drive operations across retail, distribution, sports, and entertainment sectors.

We leverage AI and real-time data analytics to support nationwide retail chains, drugstores, and other businesses.

Our marketing automation capabilities—such as automated coupon distribution—help drive operations across retail, distribution, sports, and entertainment sectors.

We have built a robust authentication infrastructure with over 40 million accounts and implemented ID integration to deliver systems that balance both security and convenience.

Our team is also involved in the development and operation of various large-scale projects, including the iAEON app with over 13 million downloads and digital services for WAON POINT under the AEON Group.

Moba-Pro

Experience a digital marketing tool that connects with POS data to give you real-time visibility into store performance, right from your mobile device. Instantly access key insights like customer trends and sales activity to stay on top of what’s happening in-store.

Website

Instant App

Our all-in-one app service—designed for retail groups, local governments and sports organizations—combines points, local currency and CRM features. From nationwide chains to small local shops, it offers fast, low-cost implementation with no development needed. Contact us to learn more (Japanese only).

Kokodeuketori KOTORI -Order & Pickup Service-

KOTORI is a platform that directly connects event visitors, vendors, and organizers. Visitors can order and pay smoothly online, vendors can manage orders efficiently, and organizers gain real-time sales analysis and crowd flow. KOTORI optimizes event operations while delivering a faster and more enjoyable experience for everyone.

Website

IT & system development

Trusted by one of Japan’s largest retail businesses, our development and operations team offers strong support for partners’ system development—from secure, high-traffic core systems like authentication to mobile apps. Contact us to learn more.

Mobile telecommunication

MVNO service

Our MVNO business operates Smiles Connect, a mobile SIM and data service tailored for foreigners. With multilingual customer support and the ability to use the service without a credit card or bank account, it has become a vital infrastructure supporting international living in Japan.